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Company News
Written By
Sabrina Vasquez
Wellmee Payment Process: A Clear & Simple Guide
At Wellmee, we use Stripe to ensure secure and reliable payment processing for practitioners. Below is a step-by-step breakdown of how payments are collected, held, and disbursed.
1. Payment Collection & Holding Period
Payments are processed through Stripe.
Funds are held for 7 business days before being released.
2. Reporting Window
Practitioners and clients have 48 hours to report any issues with a transaction.
3. Payout Timeline
Once the 48-hour window closes, payments are released within 5 business days, provided that all banking details are correctly submitted.
4. Banking & Transaction Fees
Preferred payout currency: USD (other options may be available).
Transaction fees are covered by practitioners.
Practitioners can upload and update banking details directly in their dashboard to ensure seamless payouts.
By following these steps, we ensure a smooth, transparent, and efficient payment process for all practitioners. If you have any questions, our support team is always here to help!
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